Georgia and Florida (May 20, 2024) – Hancock Askew & Co., LLP proudly announces its receipt of the Client Excellence Award from the BDO Alliance USA at their 2024 Conference in Las Vegas, NV. This award recognizes Hancock Askew’s commitment to delivering exceptional client experiences through innovative strategies and dedicated client service.
Several of Hancock Askew’s client service initiatives attributed to the award. The firm’s newly created Client Experience Advocate role creates a dedicated contact for tax clients, offering personalized assistance and support to foster stronger relationships. In addition, Hancock Askew continues to integrate advanced technology, such as TaxCaddy, ShareFile and SafeSend, to streamline our processes and safeguard client data. These efforts, coupled with on-going Net Promoter Score (NPS) surveys that consistently exceed industry benchmarks, demonstrate Hancock Askew’s dedication to client satisfaction and excellence.
By evolving to meet the dynamic needs of their clients and maintaining a relentless focus on client-centric service, Hancock Askew sets a high standard within the accounting industry. This award highlights their unwavering commitment to fostering strong client relationships and delivering superior service.
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